FAQS

FREQUENTLY ASKED QUESTIONS

Didn’t find the answer to your question here? Email us at help@carealine.com, or Call or Text us at 617-548-7419 
HOW WILL I BENEFIT FROM USING A CAREALINE® PRODUCT?

CareAline® products are designed to keep lines off of the skin and protected from external contaminants. Your risk for infection and line injury will be lowered significantly giving you a chance to focus on why the line is there; your treatment. You can wear the product while your line is accessed and its easily moved to the side for a site check. When at home or in the community, you will be provided with the privacy and security to live your life free from hanging lines and wandering eyes.

WHAT KIND OF LINES ARE THEY USED FOR?

CareAline® Sleeves are designed to cover and protect PICC lines in the arm or leg. CareAline® Wraps are designed for Central Lines and G/J and PEG tubes, and may work for other lines and tubes in the torso. Our sleeve and wrap are available in sizes ranging from infant to adult.

DO YOU ACCEPT PURCHASE ORDERS?

Yes! We work directly with many hospitals and other medical facilities. We accept purchase orders and will provide training for your staff on the proper use of the products and ongoing support for staff and patients.

If you would like to learn more about incorporating CareAline Sleeves and Wraps at your facility as standard of care, please email us at info@carealine.com

WHAT SIZE DO I NEED?

To determine what size you need, using a soft tape measure, starting at the point of insertion where your line is located, measure around the part of the body where the product will be used (arm, leg, torso, abdomen, etc.).

HOW DO I WASH MY CAREALINE® PRODUCT?

Keeping your line garments clean is an important step in protecting yourself from infection so we recommend washing every 1-3 days and when soiled.
Fasten the Velcro® on the CareAline® Wraps (this way nothing else sticks to the Velcro® while washing). All products can be washed on any cycle and we recommend drying on a medium heat.

  • During your hospital stay, you can certainly wash in the sink and lay flat to dry.
  • Proper care of  your CareAline® garment will extend the life of the product.
ARE THEY COVERED BY INSURANCE?

CareAline Sleeves and Wraps are FDA registered Class1 Medical Devices. Patients and hospitals have both been able to receive reimbursement for the cost by using DME billing code A4467. Please check with your insurance company for more information. 

ARE YOU WORKING ON ANY OTHER PRODUCTS?

Helping people and problem solving is our passion so we are always working on new products!

Check out our latest product line – the CareAline PRO+ Sleeve and Wrap HERE. These are particularly great if you run a continuous infusion. 

Need protection when you shower? Check out the Kevin’s Covers Shower Sleeve, available from CareAline HERE.
Do you have an idea or a need? Share it with us! Email us at info@CareAline.com

DO YOU USE ANTIMICROBIAL FABRIC?

This is a big no and question that comes up often. After discussing this topic with infection control experts, unanimously the recommendation was to avoid using an antimicrobial coating on our products. You can learn more about why from Dr. Claudia Hoyen, HERE>

WHERE IS CAREALINE® MADE?

CareAline® is proudly made in the USA from all USA sourced materials.
Manufactured in and shipped from Fall River, Massachusetts.

I LOVE YOUR PRODUCTS. HOW CAN I GET MY HOSPITAL TO PROVIDE THEM?

If you are a patient with a line who wants to get their hospital or doctor to provide the products, share our information with them, and share their information with us. Reach out to us at info@carealine.com and feel free to connect us with your care team. We can help them navigate seeking hospital approval.

If you work at a hospital where you would like to introduce the products for your patients, email us at info@carealine.com or call us at 617-548-7419 and we can help you through the process. 

I’D LOVE TO MEET YOU. DO YOU HAVE ANY PUBLIC SPEAKING EVENTS SCHEDULED? CAN I INVITE YOU TO SPEAK AT MY EVENT?

Yes to both! Kezia, our Chief Innovation Officer and resident patient innovator is honored to have been asked to speak at several medical conferences, panel discussions, Hack-a-Thons and Innovation Summits.

Starting this company while battling Hodgkin’s Lymphoma, simultaneously grieving the loss of her daughter to neuroblastoma, has given Kezia invaluable insight. When speaking publicly, Kezia is able to draw from her own experiences as a cancer patient and mom. She not only speaks from an innovation standpoint but understands the issues on a consumer level.

To book Kezia to speak or participate please contact her directly at Kezia@CareAline.com or call 617-548-7419

COLLABORATION IS KEY

We want to hear about your hospital initiatives, and look forward to helping you reach your patient safety goals. 

CONTACT INFO

Call or Text us at 617-548-7419
Fax: 888-511-0484
CareAline Products
17 Conant St #61
Danvers, MA 01923
USA

We are here to help!

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